Skip to main content

Posted:

Individual Giving Manager

Are you a talented, target-driven direct marketing professional looking to kick-start a rewarding career in fundraising?

If you are, our Individual Giving Manager role could be what you’re looking for.

To be successful, you will need to…

  • … be creative, innovative and truly target driven – able to write fantastic, persuasive copy and create new ways to make our current supporters love us more, and engage with new people too.
    … be a clear strategic thinker with great data analysis skills – to make sure our Individual Giving appeals are highly targeted to generate the highest return for the charity.
    … be very confident at working with figures – ensuring all fundraising donations are processed accurately onto our supporter database, our supporters are thanked (you’ll have a team to help you), and our performance against income targets is monitored and reported.
    … be a true team player – the fundraising environment is always fast-paced and challenging, and at Peace Hospice Care, we all pull together.

Job Summary

  • In conjunction with Deputy Director of Fundraising, develop the Individual Giving strategy, operational plans and KPIs.
    Create and execute annual calendar of Direct Marketing (DM) and Digital appeals and initiatives to achieve individual giving income targets within agreed expenditure budgets.
    Manage financial processing across all fundraising lines, including Gift Aid, and stewardship of individual giving donors.
    Manage the Database Co-ordinator and team of 12 individual giving FR volunteers in line with PHC’s policies and procedures.
    Manage ongoing implementation of GDPR requirements across the FR team.
    Lead on RE NXT database management including improvements to functionality and training of the wider FR team.
    Provide database and marketing support to the FR team.
    Lead on Supporter Journey analysis and strategy development.

Peace Hospice Care (PHC) has been supporting people with life-limiting illnesses, and their families, from across the community for 25 years. Awarded ‘Outstanding’ for being caring by the Care Quality Commission in 2016, and ‘Good’ overall, we are an award-winning charity dedicated to supporting and empowering patients and their families.
Based in Watford, within a 5-minute walking distance of Watford High Street and Intu Shopping Centre, we cover 36 GP practices which serve a population of 320,000. We offer a professional and exciting working environment supported by an open culture of learning and development for all our staff and volunteers.
Our three core clinical services are: Inpatient Unit, Starlight Outpatient Services and our Community Services. We also host the West Herts Palliative Referral Centre. In 2017 our Inpatient Unit was refurbished. We have 12 specialist palliative and end of life short stay beds which operate 24 hours a day, seven days a week with the support of a multi-disciplinary team.

Our vision is to be the leading provider for specialist palliative and end of life care across South West Hertfordshire and the wider area. To support this vision, we have recently developed a five-year clinical strategy with the aim of reaching more people, and bringing high quality care closer to home.
Peace Hospice Care is an organisation that strives continuously to demonstrate our Values of ‘Respect’, ‘Innovation’, ‘Responsive’, ‘Excellence’ and Integrity’. These values are embedded in our recruitment and selection processes and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.

The aim is for our workforce to be truly representative of all sections of society, and for every employee and volunteer to feel respected and supported to perform at their best, and achieve their full potential.

There has never been a more exciting time to join Peace Hospice Care, as we strive to become the leading provider of specialist palliative care in our community.

Please note that we are unable to acknowledge receipt of applications. Therefore, if you have not heard from us within two weeks of the closing date, you have unfortunately not been shortlisted for an interview

Role: Individual Giving Manager

Department: Fundraising

Salary: £26,100 pa to £31,110 – Peace Way Band E
37.5 hours per week – Full Time

Closing date:

For more details about the role please contact Deana Cadden, Deputy Director of Fundraising, on 01923 330 330.

Apply here

To be successful, you will need to…

  • … be creative, innovative and truly target driven – able to write fantastic, persuasive copy and create new ways to make our current supporters love us more, and engage with new people too.
    … be a clear strategic thinker with great data analysis skills – to make sure our Individual Giving appeals are highly targeted to generate the highest return for the charity.
    … be very confident at working with figures – ensuring all fundraising donations are processed accurately onto our supporter database, our supporters are thanked (you’ll have a team to help you), and our performance against income targets is monitored and reported.
    … be a true team player – the fundraising environment is always fast-paced and challenging, and at Peace Hospice Care, we all pull together.

Job Summary

  • In conjunction with Deputy Director of Fundraising, develop the Individual Giving strategy, operational plans and KPIs.
    Create and execute annual calendar of Direct Marketing (DM) and Digital appeals and initiatives to achieve individual giving income targets within agreed expenditure budgets.
    Manage financial processing across all fundraising lines, including Gift Aid, and stewardship of individual giving donors.
    Manage the Database Co-ordinator and team of 12 individual giving FR volunteers in line with PHC’s policies and procedures.
    Manage ongoing implementation of GDPR requirements across the FR team.
    Lead on RE NXT database management including improvements to functionality and training of the wider FR team.
    Provide database and marketing support to the FR team.
    Lead on Supporter Journey analysis and strategy development.

Peace Hospice Care (PHC) has been supporting people with life-limiting illnesses, and their families, from across the community for 25 years. Awarded ‘Outstanding’ for being caring by the Care Quality Commission in 2016, and ‘Good’ overall, we are an award-winning charity dedicated to supporting and empowering patients and their families.
Based in Watford, within a 5-minute walking distance of Watford High Street and Intu Shopping Centre, we cover 36 GP practices which serve a population of 320,000. We offer a professional and exciting working environment supported by an open culture of learning and development for all our staff and volunteers.
Our three core clinical services are: Inpatient Unit, Starlight Outpatient Services and our Community Services. We also host the West Herts Palliative Referral Centre. In 2017 our Inpatient Unit was refurbished. We have 12 specialist palliative and end of life short stay beds which operate 24 hours a day, seven days a week with the support of a multi-disciplinary team.

Our vision is to be the leading provider for specialist palliative and end of life care across South West Hertfordshire and the wider area. To support this vision, we have recently developed a five-year clinical strategy with the aim of reaching more people, and bringing high quality care closer to home.
Peace Hospice Care is an organisation that strives continuously to demonstrate our Values of ‘Respect’, ‘Innovation’, ‘Responsive’, ‘Excellence’ and Integrity’. These values are embedded in our recruitment and selection processes and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.

The aim is for our workforce to be truly representative of all sections of society, and for every employee and volunteer to feel respected and supported to perform at their best, and achieve their full potential.

There has never been a more exciting time to join Peace Hospice Care, as we strive to become the leading provider of specialist palliative care in our community.

Please note that we are unable to acknowledge receipt of applications. Therefore, if you have not heard from us within two weeks of the closing date, you have unfortunately not been shortlisted for an interview