The Care Quality Commission (CQC) has awarded Peace Hospice Care an overall 'Good' rating with 'Outstanding' for their caring service.
The surprise inspection, which occurred in April, by the independent regulatory body, highlights the exceptional standard of care given by the Hospice. The report states: "People and relatives were overwhelmingly positive about the care provided by the Hospice staff ... People's wishes for their final days were respected; staff went beyond their duty of care to ensure people could have their last wishes fulfilled ... People were at the heart of the service."
During the inspection, patients and family members where asked what they thought about the care provided by the Hospice. They said: "They give the complete package; they think what support the family needs as well as the person. They've been so helpful in talking to [person] who is finding all this very difficult." Another person continued "They're extremely caring; nothing seems to be too much trouble."
Jackie Tritton, Director of Patient Services and Quality, said: "We're absolutely delighted to be awarded such an amazing rating, especially in our anniversary year. Our aim is to deliver outstanding specialist care to the community, which we have been successfully doing for the past 25 years.
"Looking after our patients in a holistic manner is at the heart of what we do. For individuals, families and carers facing a life-limiting illness it's extremely important that they are treated with respect, kindness and dignity; we understand that and strive to support them as much as we can. So we're thrilled that the hard work of our staff has been recognised by the CQC."
Every year it costs £5 million to run and develop the Hospice's services and only 23% of their funding comes from the NHS. There are a variety ways to support the Hospice, from attending an event held by the Hospice or even holding your own, donating to the Every Day Matters campaign or joining their team of nurses.
Benefits of working at the Hospice include:
- Friendly working environment
- Professional Development & Support
- Employee Assistance Programme
- Childcare vouchers
- Cycling loan scheme
- Clinical reflection time
- Weekly protected learning time
- Palliative competence programme
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